Mastering Facility Management: 11 Core Competencies for FM Managers
This intensive course aims to equip participants with the skills and knowledge necessary to excel in all aspects of facility management, focusing on the core competencies outlined by the International Facility Management Association (IFMA). Upon completion, participants will emerge as highly qualified facility managers capable of efficiently managing and operating facilities.
Who Should Attend:- Current facility managers seeking to enhance their leadership and technical skills.
- Engineers and maintenance supervisors aspiring to transition into facility management roles.
- Recent graduates in engineering or business administration interested in starting their careers in facility management.
Course Content:- Leadership and Strategy:
- Developing a strategic vision for facilities.
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- Building high-performing teams.
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- Making strategic decisions.
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- Planning and Execution:
- Creating operational and maintenance plans.
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- Managing budgets and allocating resources.
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- Monitoring and evaluating plan performance.
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- Asset Management:
- Assessing and recording assets.
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- Managing asset life cycles.
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- Improving asset performance.
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- Project Management:
- Project life cycle.
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- Risk management.
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- Managing contractors.
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- Services:
- Managing service quality.
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- Measuring customer satisfaction.
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- Improving services.
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- Operations and Maintenance:
- Preventive and corrective maintenance programs.
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- Energy management.
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- Health, safety, and environment.
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- Health, Safety, and Environment:
- Safety laws and regulations.
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- Hazard analysis.
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- Accident prevention.
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- Sustainability:
- Sustainability principles in buildings.
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- Green building techniques.
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- Waste management.
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- Communication:
- Effective communication skills.
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- Public relations management.
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- Resolving conflicts.
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- Technology:
- Building management systems.
- Digital transformation in facility management.
- Artificial intelligence in maintenance.
- Legal and Regulatory Affairs:
- Contracts and agreements.
- Licenses and permits.
- Legal liability.
- Developing a strategic vision for facilities.
- Building high-performing teams.
- Making strategic decisions.
- Creating operational and maintenance plans.
- Managing budgets and allocating resources.
- Monitoring and evaluating plan performance.
- Assessing and recording assets.
- Managing asset life cycles.
- Improving asset performance.
- Project life cycle.
- Risk management.
- Managing contractors.
- Managing service quality.
- Measuring customer satisfaction.
- Improving services.
- Preventive and corrective maintenance programs.
- Energy management.
- Health, safety, and environment.
- Safety laws and regulations.
- Hazard analysis.
- Accident prevention.
- Sustainability principles in buildings.
- Green building techniques.
- Waste management.
- Effective communication skills.
- Public relations management.
- Resolving conflicts.